System Admin Guide

This HQ Admin user guide is only applicable in the desktop app.

Live Preview: https://app-uat.koneksi.co.kr

Login & Authentication

1. Open the Web App.

2. Enter your email and password.

3. Click the “Log In” button on the screen.

1. If you have 2FA enabled, you will be redirected to the MFA verification screen.

2. Enter the code from your authenticator app.

Password Reset

1. Click "Forgot Password?" on the login screen.

1. Enter your email and click "Send Reset Code."

2. Check your email for the reset code.

1. On the "Create New Password" screen, enter the reset code.

2. Enter a new password (8+ characters, 1 uppercase, 1 number, 1 special character: @#$%^&*()-+).

3. Confirm the password and click "Reset Password."

Change Password

1. Go to 'Settings' Page

2. Enter Current Password

   • Input your existing password to verify your identity.

3. Enter New Password

   • Create a new password that follows the requirements listed below.

4. Confirm New Password

   • Re-enter the new password to ensure it matches.

   • Password Requirements

   • Be at least 8 characters long

   • Include at least one uppercase letter (A–Z)

   • Include at least one lowercase letter (a–z)

   • Include at least one number (0–9)

   • Include at least one special character (e.g., !@#$%^&*)

If the new password fail to meet requirements, one of the password requirements highlight into red.

If the new password and confirmation do not match, an error message will be shown.

Dashboard

This screen offers real-time insights and quick access to critical functions.

Key Features:

• Storage usage and backup progress visualized through pie charts and progress bars.

• Provides an overview of system data, including storage usage using charts and total for organizations, users, and file activity.

• Intuitive quick-access buttons for core functionalities.

Organization Management

This view allows HQ admins to manage organizations, including creating new organizations, searching existing ones, adding member users, and updating organization details.

Creating New Organization

1. Click [New Organization] button

2. Input valid detail in [Organizational Name], [Website] and [Contact Email] field in the 'New Organization' form

3. Click and select in [Policy] dropdown list

4. Click and Select in [Parent Organization] dropdown list (Optional to select)

5. Click [Create] button to proceed

After creation, the newly created organization will be included in the Organizations list.

Updating an Organization

1. Click 'Three Dot' Menu

1. Select [Update] option

2. Update your desired details

3. Click [Update] button

4. Organization details will be updated

Adding a Member to an Organization

1. Select [Add Member] option

1. Search the user the via email.

Only existing users can be added to an organization.

1. Click and select role in the [Organization Role] dropdown list

1. Click [Add Member] button

1. Newly added member will be included in the members list

Viewing Organization Details

1. Select [View Details] option

   1. This modal is where HQ Admin users can view an organization's details.

   2. HQ Admin users can also update user's role and remove member to an organization.

Search an Organization

1. Click [Search] field and input valid organization name or id

• Typing in the search field supports autosuggest based on the input.

• Click [Search] field and input invalid value

User Management

This view allows HQ admins to manage user accounts, including creating new users, searching existing ones, and updating account information.

Creating a New User

1. Click the [New User] button

2. Input all required information needed in the 'New User' form

• Required fields are marked with an asterisk.

• Click the [Generate Strong Password] button to create a strong and secure password automatically.

Updating a User

This modal is where user can verified, lock and delete the account also can edit the profile, organization, and storage limit.

1. Click 'Three Dot' Menu

1. Select [Update] option

   1. Profile

      • Update your desired details in 'Profile' tab

      • Click [Update Profile] button

      • User information will be updated

      
   2. Disabling User's MFA

      1. Administrators has the ability to enable or disable user's MFA set on her account (in cases that users lost their authenticator apps, or the likes).

      2. To do this, administrators need to go to the same [Update] user page as above, then click on the MFA Enabled toggle to enable or disable MFA.

      3. Click [Update Profile] button to save the change.

      
   3. Delete a user

      1. Administrators has the ability to delete an existing user

      2. To do this, click on the [Delete] button

         
      3. Once clicked, you will see a prompt to confirm user deletion.

         
      4. If confirmed, click on the [Delete User] button to finalize deletion of user selected.

   4. Organization

      • Select 'Organization' tab

      • Click and select desired option in [Organization] and [Role] dropdown list

      • Click [Update Organization] button

      • User information will be updated

      
   5. Storage Limit

      • Select 'Storage Limit' tab

      • Enter New Storage Limit but not less than in default limit

      • Click [Update Profile] button

      • User information will be updated

      

View User Details

1. Click 'Three Dot' Menu

2. Select [View Details] option

   1. This modal is where user can view the user information.

   

Search User

1. Click [Search] field and input valid user email or id

   1. Typing in the search field supports autosuggest based on the input.

   
2. Click [Search] field and input invalid value